PRIVACY POLICY

Effective Date: May 20, 2025

1. Introduction
Welcome to Glowfolk Supply  ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and mobile app (collectively, the “Services”).

We comply with global privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and others where applicable..

2. Information We Collect: 
a. Information You Provide: Name, email address, username, password, Profile details (e.g., photo, bio, location)Payment information (if applicable)Content submissions, feedback, and communications.

b. Information We Automatically Collect Device information, IP address, browser type, Usage data: pages viewed, time spent, interactions
Cookies and tracking technologies (see Section 6).

c. Information From Third Parties Social login providers (Google, Apple, etc.) Referral data and analytics providers.

3. How We Use Your Information:
We use your data to: Provide, improve, and personalize our Services Manage your account and provide customer support Send updates, promotions, and security alerts, Analyze trends and user behavior Comply with legal obligations.

4. Legal Basis for Processing (GDPR): 
If you are in the EU or UK, we rely on: Consent (e.g., for email marketing), Contractual necessity (e.g., to provide services)
Legal obligations, Legitimate interests (e.g., analytics, fraud prevention).

5. Your Privacy Rights:
a. Under GDPR (EU/EEA Residents) Right to access, correct, delete, or restrict your data, Right to object to processing, Right to data portability,
Right to withdraw consent at any time.

b. Under CCPA (California Residents): Right to know what personal data we collect, Right to delete personal data, Right to opt out of "sale" or "sharing" of data, Right to non-discrimination.

c. Other Jurisdictions:
We honor user rights under other applicable laws, including the LGPD (Brazil) and PIPEDA (Canada).
To exercise your rights, contact us at: privacysupport@glowfolk.store

6. Cookies and Tracking Technologies: We use cookies and similar technologies to: Keep you logged in, Remember your preferences, Measure usage and performance You can control or block cookies via your browser settings.

7. How We Share Your Information: We do not sell your personal information.
We may share information with: Service providers (e.g., hosting, analytics, payment processors), Business partners with your consent, Legal authorities when required, Affiliates, in the event of a merger or acquisition
8. Data Retention
We retain your information only as long as needed for the purposes outlined in this policy or as required by law. You may request deletion of your data at any time (see Section 5).

9. Data Security: We implement industry-standard safeguards to protect your data, including: End-to-end encryption, Secure storage, Access controls and regular audits. Despite our efforts, no method of transmission over the Internet is 100% secure.

10. Children’s Privacy:
Our Services are not intended for users under the age of 13 (or 16 in some regions). We do not knowingly collect personal data from children without verifiable parental consent. If we learn we have collected such data, we will delete it.

11. Cross-Border Data Transfers:
We may transfer your data to servers outside your country, including the U.S., subject to appropriate safeguards like Standard Contractual Clauses (SCCs) or Privacy Shield frameworks where applicable.

12. Third-Party Links:
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies.

13. Changes to This Policy:
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users where required by law.

14. Contact Us:
If you have any questions, concerns, or requests, contact us at:

Glowfolks Supply
[Physical or Business Address]
Email: privacysupport@glowfolk.store